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How to

How to


Products: Function Block Editor, Graphics Editor, Script Editor
Functionalities: Basic Functionality
Product version: 1.8, 1.9
1/21/2017

Repairing WorkStation and Client Tools Installation

​You repair the WorkStation and client tools installation if any problems are caused by the current installation.

Important:

​To repair an installation, you must have access to the installation package that was used to install the product.

Note:

During the repair of WorkStation, additional language packages are removed.

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If something unexpected happens to a Building Operation product, for example, the Building Operation product does not start or software files are missing, you can try to solve the problem by repairing the installation.

To repair an installation you must have access to the installation package that was used to install the product. When starting the installation the wizard asks if you want to reinstall or repair the current installation. When repairing a Building Operation product, the current product related database, files created by the user, and user settings are kept intact. System files are replaced with the files from the installation package.

Note:

Before repairing a License Server or Enterprise Server, you must stop related Windows services.

To repair the WorkStation and client tool installation

  1. Double-click on the WorkStation installation file to start the installation wizard.

    Important:

    If User Account Control (UAC) is enabled on the computer on which you are installing WorkStation, you must run the installer as an administrator. To do this, right-click the WorkStation installation file and then, in the shortcut menu, choose Run as administrator .

  2. Click Yes , to confirm that you want to run the Workstation installation package.

     
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  3. Click Next .

     
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  4. ​Make sure that you agree with the End User License Agreement (EULA) and then click I Agree .​

     
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  5. Click Next .

     
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  6. Select the components that you want to repair and then click Next .

    Important:

    Before selecting the WorkPlace Tech Editor component, be sure the appropriate versions of Microsoft Visio and .NET 3.5 SP1 are installed.

    For more information, see Building Operation Software Requirements .

     
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  7. Select the shortcuts you want to be created and then click Next .

     
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  8. Select Repair current version .

     
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  9. Click Next .

  10. In the License Server Address box, type @ and then type the address to the license server.

    Note:

    • If the License Server uses a port other than the default port range 27000-27009, type the port number in front of @. For example, 567@localhost.

    • Use a semicolon to separate addresses to different License Servers.

     
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  11. Click Install .

  12. Click Next .

    Note:

    Click Show details to follow the progress of the installation.

     
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  13. Click Finish .

     
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See Also

  • Installation Reparation
  • Installation Wizard – Installation Type Page
  • Products
  • Installation Wizard – Choose Components Page
  • Installation Wizard – License Server Configuration Page