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How to

How to


Products: ​License Administrator, ​License Server
Functionalities: License Management
Product version: 1.3, 1.4, 1.5, 1.6, 1.7, 1.8, 1.9
3/13/2018

Upgrading Network Licenses

You upgrade your licenses when new versions are released, for example, to get access to new licensed features.

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When a new license version is released it is recommended that you upgrade your old versions. Customers that have signed up for the Building Operation Maintenance Subscription are automatically notified about the new upgrade and can directly activate the newest version. If your organization does not have the Building Operation Maintenance Subscription, contact your Building Operation vendor to place an upgrade order.

You activate the upgrade by using the same Entitlement ID as you used when you first activated the licenses on your License Server. Before licenses with the new version are activated, all licenses with the older version included in the Entitlement Certification are returned to the License Activation Server.

Note:

  • You cannot reactivate a returned license that has an old version.

 
action_zoom_plus_stroke License upgrade

License upgrade

Table: License Upgrade

Number

Description

1

The Entitlement Certificate, which contains the licenses to upgrade, is entered into the License Administrator.

2

All licenses with old versions are returned to the License Activation Server.

3

Licenses with the new version are activated on the License Server.

To upgrade network licenses

  1. In License Administrator, click the Licenses view.

     
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  2. On the Licenses toolbar, click the Add license from entitlement ID button

     
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    .

     
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  3. In the Enter license entitlement ID box, type the entitlement ID that contains the licenses to upgrade.

     
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    Note:

    • The entitlement ID is printed on the entitlement certificate.

  4. Click OK .

  5. In the Activate column, select the number of licenses with the new version to activate.

    Note:

    • All licenses with old versions that are activated on the License Server with this entitlement ID are returned.

     
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  6. Click Activate .

  7. Click Yes to confirm that all network licenses with the old version, included in the entitlement, are returned to the License Activation Server.

     
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  8. Click Close .

     
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  9. ​Click Restart now , to restart the License Server and make the upgraded licenses ​available for checkout.

     
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See Also

  • Opening the Transaction Error Dialog Box
  • Network License Upgrade
  • Licenses View Icons