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How to

How to


Products: AS-B, Device Administrator, AS-P
Functionalities: Basic Functionality
Product version: 3.2, 3.3, 2022
10/15/2020

Repairing the Device Administrator Installation

You repair the Device Administrator installation if any problems are caused by the current installation.

Important:

​To repair an installation, you must have access to the installation package that was used to install the product.

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If something unexpected happens to an EcoStruxure Building Operation product, for example, the EcoStruxure Building Operation product does not start or software files are missing, you can try to solve the problem by repairing the installation.

To repair an installation you must have access to the installation package that was used to install the product. When starting the installation the wizard asks if you want to reinstall or repair the current installation. When repairing an EcoStruxure Building Operation product, the current product related database, files created by the user, and user settings are kept intact. System files are replaced with the files from the installation package.

Note:

Before repairing a License Server or Enterprise Server, you must stop related Windows services.

To repair the Device Administrator installation

  1. ​Double-click on the Device Administrator installation file to start the installation wizard.

  2. Click Yes to confirm that you want to run the Device Administrator installation package.

  3. Click Next .

  4. ​Make sure that you agree with the End User License Agreement (EULA) and then click I Agree .​

  5. CIn the Installation Folder page, click Next .

  6. In the Device Administrator Installation Type page, select Repair current version .

  7. Click Next .

  8. In the Installation Complete page, click Next .

    Note:

    Click Show details to follow the progress of the installation.

  9. ​Click Finish .

See Also

  • Installation Reparation
  • Installation Wizard – Choose Components Page
  • Installation Wizard – Installation Type Page