Action Notes

An action note is a predefined note that contains information on what you have done to solve the problem that triggered the alarm.

You can add an action note to an alarm. In some cases, adding an action note to an alarm is optional. In other cases, you are required to enter an action note when you acknowledge the alarm.

You add an action note using WorkStation or WebStation. In WorkStation, you can view an action note added to an alarm.