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Concept
Products:
Automation Server, AS-B, Enterprise Server, AS-P, Project Configuration Tool
Functionalities:
Alarms
Product version:
1.9
10/12/2017
Cause Notes
A cause note specifies the problem that caused the alarm. Cause notes are grouped by category, with possible alarm causes listed in each group. When an alarm is triggered, you can easily report the causes that triggered the alarm by selecting the predefined choices.
Cause Notes dialog box
Reporting the cause of the alarm is either voluntary or mandatory. You can configure the alarm so the user is required to report the causes when certain events occur, such as when an alarm is disabled.
Cause notes can be of great use the next time the same alarm is triggered or when extracting alarm statistics.
Alarm Functions
Alarms Overview
User Actions
Alarm Control Panel – Cause Notes View
Configuring Forced User Action
Adding a Cause Note to an Alarm
Editing a Cause Note
Creating a Cause Note
Import and Export of Supporting Objects