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How to
Products:
WorkStation
Functionalities:
Alarms
Product version:
1.8, 1.9
3/17/2016
Viewing a Cause Note
You view a cause note to see what caused the alarm.
A cause note is a predefined note that contains information on what triggered the alarm. This information can be helpful the next time the same alarm is triggered.
In some cases, adding a cause note is optional. In other cases, you are required to add a cause note when you acknowledge the alarm.
You add a cause note using WorkStation or WebStation. In WorkStation, you can view a cause note added to an alarm.
A Cause notes dialog box
To view a cause note
In Workstation, in the the System Tree pane, select the alarm.
On the Actions menu, click View Cause Notes .
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Cause Notes
Alarms Pane and Alarm View
Alarm Comments
Alarms Pane Context Menu
Adding a Comment to an Alarm
Alarms Pane and Alarm View Toolbar